Support

Projects are saved to the account you signed in with, in every design family. Open your projects after signing in with the same Google account or email address you used to create them. Archived projects are at the bottom of the projects page under Archived; open that section to see or restore them. Projects made as a guest are archived 14 days after the trial unless you sign in to keep them.

A request in the design conversation asks for a concept proposal; nothing is applied until you choose Use as a new revision on the proposal. To set a dimension directly, open Description, change the value and save a revision. Each proposal uses one generation only when it succeeds.

Sign in with Google, or ask for an email sign-in link on the sign-in page. The link signs you in on the device where you open it. Every way in for the same address opens the same account, including an invitation link: the first time a Microsoft or Apple sign-in, or a Google account whose mail is not hosted by Google, meets an address that already has an account, we email a link to that address, and once you open it that sign-in opens your account directly. A new account opens its project list. If a page says your session could not be verified, sign in again; your saved projects are unaffected.

Check units, coordinate orientation and the receiving program's supported format. Exports carry the concept design; construction detailing is a separate professional scope.

Open Support in Settings for email support, help articles, guides and API documentation. You can also start with the guides or the studio help page.

Contact: support@nordformgroup.com.