Trust & information
Terms of service
Effective 7 September 2026. Updated 14 October 2026.
These terms describe use of Nordform, provided by Nordform Group Oy (business ID 3662743-8), Valkjärventie 17b, Espoo, Finland. Contact support@nordformgroup.com. The privacy policy explains how personal information is handled.
Using Nordform
Nordform helps you describe, generate, inspect, revise and share supported design concepts. Features marked planned or unavailable are not part of the current service. Use your own account, protect your sign-in credentials and provide information you are entitled to use. Do not bypass access controls, interfere with the service, upload malicious content, impersonate others or infringe another person's rights.
If you use Nordform for an organization, you must have authority to do so. Company administrators and project owners are responsible for granting appropriate access. Review links may require the invited verified account and can expire or be revoked.
Your work and permissions
You retain your rights in the content you provide. You authorize us and the service providers needed for the requested features to store, process and transmit that content to operate Nordform for you. Sharing a project or document authorizes access within the permissions you select; it does not transfer ownership. Third-party templates, materials and other resources remain subject to their respective licenses.
AI-generated outputs may be inaccurate, incomplete or similar to other outputs. We do not promise exclusive rights in generated content. Check that your intended use respects applicable rights and licenses.
Designs, estimates and professional review
Current generated models are concepts within supported kit capabilities. A preview, successful software check, shopping list or estimate is not construction approval, structural certification or a guarantee of manufacturability. Estimates depend on supplied rates and stated assumptions and may exclude labour, tax, delivery and other costs.
You must obtain the qualified design, engineering and authority review needed before relying on outputs for construction or fabrication. A professional review covers only its expressly identified scope, revision and deliverables. Changes and forks do not inherit a previous revision's signoff. Professional services, if separately agreed, require their own scope and commercial terms.
Allowances and payments
Nordform is not sold on a subscription and no credits are for sale. Paid work is an engineering assignment, priced in a written quote against a named scope and deliverables before it starts, with workspace access included for its duration; see how an assignment is priced. Nordform limits how many design runs an account can start, to keep the service within its run budget, and that limit is not a price. Any paid service must present its price, billing period and applicable cancellation terms before you order. No paid service is created merely by signing in. Availability and limits may change prospectively, subject to applicable law and any agreement for a purchased service.
Availability, suspension and leaving
We work to maintain Nordform, but the pilot does not include a guaranteed uptime or recovery commitment. Keep appropriate copies of important work. Browser-only projects depend on your local storage. We may restrict access where reasonably necessary to address security threats, unlawful use or a material breach, and will provide notice where practical and lawful.
When a paid assignment ends, the company's projects stay readable and exportable for 90 days, and we then delete them on request; how an assignment is priced says how to ask. You may stop using Nordform and request account or cloud-data deletion through the contact above. Some records may need to be retained as explained in the privacy policy. Revoking access does not remove copies already downloaded by authorized recipients.
Responsibility and disputes
Each party remains responsible under applicable law. Nothing in these terms excludes mandatory consumer rights or liability that cannot lawfully be excluded. Contact us first if there is a problem so we can try to resolve it. Finnish law applies, without depriving consumers of mandatory protections or rights to bring proceedings available under their applicable law.
We may update these terms as the service develops and notify you of material changes where required. Separate written agreements for enterprise or professional services may set additional terms for those services.